See How to find last year's AGI for assistance with this issue.
To revisit the AGI section in TurboTax Online:
- Sign in and open your return if you haven't already done so.
- From the left menu, select File.
- Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
- Select I want to e-file.
- Continue until you see where to enter last year's AGI.
See this help article for more information.
See here if you received reject code IND-181-01, incorrect PIN.
See this tax tips article for more information on how to fix a rejected return.
See this help article for a list of reject codes and how to address them.