I am a non-resident alien. I bought federal premier and state tax return online services. It's only after I have made the payment and downloaded the form, I got to know the filed form is 1040 instead of 1040NR. Since I did not have the foreknowledge that TurboTax does not support 1040NR and the information is not presented anywhere on the website, I would like to request a refund for those services.
https://ttlc.intuit.com/replies/3301962
You will need to complete a nonresident return and print it and attach it to your amended return (1040X)
TurboTax does not support nonresident returns.
However we have a partnership with Sprintax offering a nonresident tax filing solution to our TurboTax customers.
Visit the TurboTax/Sprintax site for more info or to get started.
You can print out the 2018 1040X on the IRS website. You should not prepare the amended return in TurboTax. The links to the 1040X are located below.
You can use the steps here below to amend your 1040 return, after the IRS has accepted your return and you've received a refund (or pay tax due). Once you prepare your amended return, you will need to mail it in with your 1040NR attached , as amended returns cannot be e-filed. So follow the steps here below to help you fix this situation.
**Make sure you check the box to show the tax year that you are amending on Form 1040X.
Per IRS page 5 (https://www.irs.gov/pub/irs-pdf/i1040x.pdf:(
To amend Form 1040NR or 1040NR-EZ, or to file the correct return, do the following:
Form 1040X - https://www.irs.gov/pub/irs-pdf/f1040x.pdf
Form 1040X Instructions https://www.irs.gov/pub/irs-pdf/i1040x.pdf
Make sure you sign both the amended return and your 1040NR.
I chose to file by mail and I haven't mailed it. I am sorry but the answer is not helpful at all.
I apologize. I now see it is only for the cd/Download version.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
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