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Returning Member
posted Jun 4, 2019 9:54:34 PM

No CD slot on laptop. How to use Turbotax CD sold in Costco

0 13 5397
13 Replies
Level 15
Jun 4, 2019 9:54:36 PM

Do you have a home wireless network that includes a  desktop PC with a CD Drive? Windows will let you share that drive.

New Member
Jun 4, 2019 9:54:37 PM

IS THE REST OF THE PRODUCT THIS BAD?   SEVERAL LINKS ABOUT CONTACT INTUIT TO DOWNLOAD SOFTWARE.    EVERYONE GOES TO UNRELATED INFO. LIKE BUY A CD.   BUT TURBOTAX STATES ON WEB SITE NO PROBLEM TURBOTAX GET INFO FROM PRODUCT YOU BOUGHT TO ENABLE DOWNLOAD.

Level 15
Jun 4, 2019 9:54:39 PM

@ce7m8syq - you are posting on a year old post about a Costco CD.  

If you have a question then please ask a new question with the details and someone will help you.  Your comment on this question does not make sense.

Level 15
Jun 4, 2019 9:54:40 PM

@ce7m8syq
If you bought a TurboTax CD at Costco and don't have a CD/DVD drive, there may be a piece of paper inside the box that tells you how to phone to get a download.  If not, here's how to contact TurboTax by phone to request a download.

Use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact">https://support.turbotax.intuit.com/contact</a>

If you need additional help, please start a new question thread at the link below.  But only Customer Support can provide you the download.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>

Also see this FAQ:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive">https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive</a>

Level 15
Jun 4, 2019 9:54:41 PM

Since you may need to install other software in the future, you could purchase an external CD/DVD-ROM device, if  you wish, which costs maybe $20-25, or you can contact TurboTax Support to request a download.

TurboTax Support is closed until Wed., December 27 due to Christmas holidays.

https://ttlc.intuit.com/replies/4259363

How do I contact TurboTax?

Use the form at the link below to schedule a callback.   However, you won't be able to proceed until they are open, so there's no need to try until Dec. 27.  This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

https://support.turbotax.intuit.com/contact

Level 15
Jun 4, 2019 9:54:43 PM

Yes, many are disappointed when they purchase a CD (when they don't have a CD drive) expecting a download code to be in the box like other programs these days.  One year TT will get up to speed and provide the code.

This FAQ explains how to handle a situation where you bought a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the *.exe installation file from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive. Do not try to run the install file from the removable medium.

Level 15
Jun 4, 2019 9:54:44 PM

Costco CD's usually have a paper inside the box telling you how to get a download - at least they did last year.

Level 15
Jun 4, 2019 9:54:45 PM

If one wants to install from copied files from the CD, it's more than just the setup.exe that's needed.   It's not an all-in-one installation file like the download file.  The setup pulls from other files on the CD.

See this FAQ if copying files from the CD to place on a hard drive before installing:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900681-install-turbotax-from-your-hard-drive-windows">https://ttlc.intuit.com/questions/1900681-install-turbotax-from-your-hard-drive-windows</a>

I personally would ask TurboTax Support for the download file.  Then it will be in your account for at least 3 years.  If you ever have to reinstall the program, it will be handy to download and install without going through all the effort to install again from the CD, and it will always be the latest release.   The CD will always be Release 1, while the download file is currently Release 9.

New Member
May 29, 2020 3:57:11 PM

No

Returning Member
Feb 4, 2022 6:41:37 AM

Can I use another computer cd drive to install my turbo tax disc onto my computer without the cd drive by using a USB cord

Returning Member
Feb 4, 2022 6:42:42 AM

How?

Returning Member
Feb 4, 2022 6:43:38 AM

How do I do that?

Intuit Alumni
Feb 4, 2022 8:19:55 AM