Check these things first before calling the IRS.
Log into your TurboTax Online account or open your TurboTax Desktop program to check your status.
If that showed it was accepted, what do you see at the IRS website below for the status of your Federal refund? Click the blue button "Check My Refund Status."
http://www.irs.gov/Refunds
If that IRS WMR tool shows your Federal return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
I usually use a speakerphone so I can work on something else while waiting.
See the answer below. This is an old thread from last year, but the steps below are the same.
@user7177360612 Have you already filed? Was it by efile, and if so, has the efile been accepted? If accepted, in most cases, it is too late to make changes. But the following FAQ says you can try phoning the IRS to stop the deposit attempt "if your return hasn't posted to their system yet." So you can try that, if you wish, but you should do it right away. If you reach them in time, you won't be able to correct it, but they would send you a paper check instead. Otherwise, the deposit should bounce back to the IRS, who will issue you a check in the mail to the address on the return. See the following FAQ:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901677-what-if-i-entered-the-wrong-bank-account-for-direct-deposit">https://ttlc.intuit.com/questions/1901677-what-if-i-entered-the-wrong-bank-account-for-direct-deposit</a>
I filled on February the 7th still no refund status why?
Richardson1020 I’m getting the same message and I filled feb 7th as well
I filled on the fourth of February..I see nothing as well
I filled on the February 3rd and it’s still saying processing
I’m not the only on. Mine was accepted on the Jan 31, but then it changed to feb 2nd. No date, just says still processing
I filed jan 30 and got accepted on the same day y is it taking forever for me to get a date at least if I been approved already
I filed on the 7th as well. I recieved my state already but still waiting on FED
I filed feb 1 and getting the same message.. says it’s accepted but then still processing and I can’t find a number to talk to a real person
TASHA238:
The answer below tells you the steps to reach a live agent at the IRS.
My card is locked can the irs cut a paper check what do i do please help
@user9697000
If you have already filed and are expecting a direct deposit to a card, I don't know what will happen with a "locked card." I presume if it is refused, it will be sent back to the IRS who will issue you a paper check in the mail. Or perhaps it might be deposited to a "locked card" until it's unlocked. I'm a fellow user, and don't know anything about a "locked card" and its implications. If it's a Turbo Prepaid VISA Card, then you need to speak to the folks at the Turbo Card's customer support to see what will happen if the IRS attempts to deposit to the locked card.
Turbo Prepaid VISA Card customer service: (888) 285-4169.
There could also be another link in the chain. If you chose to pay any TurboTax fees out of the Federal refund, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card.) If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company.
I thought February 3, 2019 and always shown as my doctors are still being processed when am I going to get my tax refund I need a date
My Taxes was excepted February 3 and now always been saying is that your taxes are being processed when are they going to give me my taxes a date would be nice since it’s been over a month
You should call. Above is a way to get to a live person. My sons were accepted on the 14th and he got them back already with the EITC
The instructions offered by some are a bit confusing for some. I'll try and be more clear:
Set aside 30 minutes to one hour. Make sure your phone is charged.
Gather your things, you'll need something to write on; your SSN, full name, date of birth, current and possibly your previous address, you should also have your tax bill, tax return or tax transcript, and any other tax records you are calling about as well.
Dial the IRS: at the number ending in 1040. (turbotax does not allow commenters to post phone numbers) hours 7 AM - 7 PM local time Monday-Friday
TO SPEAK TO A PERSON DO THIS:
Choose your language.
PRESS 2 for "personal income tax."
PRESS 1 for "form, tax history, or payment".
PRESS 3 "for all other questions."
PRESS 2 "for all other questions."
DO NOT ENTER YOUR SSN OR EIN!!! When it asks you to access your account information, DO NOT ENTER ANYTHING!!!
AFTER it asks for your SSN a SECOND time:
PRESS 2 for "personal or individual tax questions."
It should then transfer you to an agent, expect a considerable wait. Worked for me 30 May 2019.
Check these things first before calling the IRS.
Log into your TurboTax Online account or open your TurboTax Desktop program to check your status.
If that showed it was accepted, what do you see at the IRS website below for the status of your Federal refund? Click the blue button "Check My Refund Status."
http://www.irs.gov/Refunds
If that IRS WMR tool shows your Federal return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
I usually use a speakerphone so I can work on something else while waiting.