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New Member
posted May 5, 2023 7:26:11 PM

Need help accessing my old tax returns from my old TurboTax account.

I am trying to access my old tax return documents. I've filed my taxes through turbo tax since 2014 however I only see my tax returns from 2018 onwards.

I seem to have two TurboTax accounts under my email. The last time the older one was accessed was in 2017. I'm trying to enter that account however I can't seem to access it. It says it's password protected but my password for it isn't working (I've tried both the old and new passwords and I use a password manager so I know I had the correct password).

There doesn't seem to be a working flow to reset password for that specific account as well. I'm not sure how to resolve this. Any help is appreciated.

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2 Replies
Level 15
May 5, 2023 8:27:17 PM
Level 15
May 6, 2023 6:58:30 AM

The IRS and TurboTax save returns for seven years.  The returns that are older than seven years ago are gone.    You might still be able to get a transcript of an older tax return from the IRS but it will not look like the tax return.

 

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf