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New Member
posted Sep 9, 2019 1:04:30 PM

My Turbotax 2018 will not update. It freezes in the process of updating.

0 2 1022
2 Replies
Level 15
Sep 9, 2019 3:42:15 PM

You can try uninstalling and reinstalling the software, but I would recommend contacting Customer Support (link below) prior to doing that.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 15
Sep 9, 2019 4:05:04 PM

Mac or Windows?