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Level 1
posted May 17, 2021 10:12:45 PM

My returns rejected 3 times now. The software pulls over AGI from last year, but there is a period (.) at the end of the number which I thought was the problem. Rejected.

I think it is a glitch in Intuit's software as I have re-typed the amount 2 of the last 4 times and I still keep getting rejected. I will now mail the returns, so it will cost me more dollars and a day late.  A little frustrated with Intuit.

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1 Best answer
Level 15
May 17, 2021 10:15:00 PM

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

 

 

 

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

2 Replies
Level 15
May 17, 2021 10:15:00 PM

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

 

 

 

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

Level 1
May 17, 2021 10:41:01 PM

Thank you very much! That solution worked. I put a "0" zero in the AGI, and a reply came back that the IRS accepted my tax returns. So, apparently, they haven't processed my 2019 returns as of today. My goodness, they are behind. But thank you again!