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Level 3
posted Apr 19, 2023 9:57:59 AM

My return was rejected and now I had to mail in my return. I want my money back

How do I do that

0 3 255
3 Replies
Level 15
Apr 19, 2023 9:59:57 AM

Why was your return rejected?  What is the rejection code?  We may be able to assist in getting the tax return e-filed if you have the code.

Level 15
Apr 19, 2023 10:05:10 AM

The TT online fee is for the use of the program to complete a return that can be filed even if you mail it in ... at no time was a successful efiling guaranteed. 

Level 3
Apr 19, 2023 10:11:35 AM

The tax return was rejected because it was showing that we had health insurance and it was fraud and we called and they said it was fraud but there is a rejection code for the 1095A so we called IRS and they said to mail everything in. The insurance was voided out so we had to show them proof