My return got rejected and I received the codes to change it, however, the email says to sign in and go to "fix my return", but I don't see/have that option. Please help!

What was the reject for?

This was for an amended return- I can't find where to fix it, as it doesn't give me the option on my Tax Home. Please advise!

 

 

What happened

IND-027-02 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

This was for an amended return- I can't find where to fix it, as it doesn't give me the option on my Tax Home. Please advise!

 

 

What happened

IND-027-02 - If 'PIN Type Cd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

Ok, it's your spouses prior year AGI.  The IRS uses your prior year AGI to combat fraud.   

 

You can find your 2023 Adjusted Gross Income (AGI) by:

• Looking at line 11 on page 1 of your 2023 Form 1040
• Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

 

Please click on this TurboTax article for more information. 

 

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return. 

Okay but how would we fix this? I know where to find the AGI but not where to put said AGI's info in to amend the 2024 tax file

See this link provided by TurboTax on how to fix your AGI:

 

• Where do I correct my AGI

I am having the same problem, i followed the steps in the link provided and no where does it have me enter the prior year AGI.

Your prior year AGI is entered in the FILE section, just before you Efile.

 

@saraglcox 

I'm not sure if you were ever helped with this in a way that actually helped/reflected what the current UI looks like, but my spouse and I ended up applying for an IP Pin from the IRS (took about 15 minutes) so that we didn't have to deal with the AGI input since I was never able to find it.