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New Member
posted Aug 9, 2021 8:50:57 PM

My refund $2,000 less than expected. When I asked TT about this, they said I actually owed $1663. But I paid that amount on April 30. Did IRS not receive my payment?

Is there an IRS department I can call to track this down?

0 4 571
4 Replies
Level 15
Aug 9, 2021 9:15:18 PM

go to www.irs.gov and create your account.

then you can see what IRS says you paid and what you owe.

Level 7
Aug 9, 2021 9:17:28 PM

If you don't understand your amount of taxes paid, then call the IRS at 800-829-1040, and an agent can look at your return and explain to you what happened.

Level 15
Aug 9, 2021 10:47:57 PM

if you owed $1663 why do you expect a $2000 refund?

 

Level 15
Aug 10, 2021 6:08:52 AM

 

 

@mrbremson88 

 

If you made a payment of $1663 do you have a bank or credit card statement that shows that payment?  Did you make that payment with a request for an extension?    We do not understand how you made a payment for tax due but expect a refund.  Please explain in more detail.