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Level 1
posted Apr 18, 2020 9:27:12 PM

My Intuit Turbo Tax was not filed because it was not correct. I want to cancel it and start over.

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1 Replies
Level 15
Apr 18, 2020 9:28:37 PM

If you haven't filed, registered or paid you can try to clear and start over

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

To clear in the Mobile App

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-the-mobile-app/01/26808

 

Or you could just leave this account and start a new account.  Online is only good for 1 return.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596