I would like to know if Turbo Tax is aware of this issue and is working with SBTG to correct it. I'm a long time satisfied customer, but this is not right.
TurboTax is aware, but you have to work with Santa Ba.rbara
On this public forum, we do not have detailed information about refund processing.
First, have you checked the IRS' Where's My Refund website? It may have information about a correction or an offset. For more details on why your refund could be less than expected, please see this Help Article.
Thank you. I have been trying to get information from their site but when I enter my information, it keeps saying they can't find me. They need to find my money.