Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 22, 2023 5:16:16 PM

My e-file was rejected by the IRS. Turbo Tax is supposed to tell me why but it doesn't. Where do I find out why?

0 1 270
1 Replies
Level 15
Mar 22, 2023 5:52:00 PM

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.