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New Member
posted Mar 2, 2020 1:55:42 PM

My computer Operating system (iMac) is old and not compatible to Turbox Tax Premier

I bought premier turbo tax and now I discovered that my computer is outdated and I cannot run the disc.

 

If I go to turbo tax online, can I file my taxes and not have to pay to do it as I have a code from my purchase. Or should I return the disc or find a compatible computer to use?

 

 

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2 Replies
Not applicable
Mar 2, 2020 2:18:24 PM

contact support.       every place I know of that sells software makes it nonreturnable or nonrefundable if the package is opened.  

Intuit Alumni
Mar 2, 2020 3:14:01 PM

@MALIZ2020 and @Anonymous Contact telephone support to see if you qualify for a refund.  You will find the contact number listed in the following TurboTax FAQ:  What is the TurboTax phone number? - Community