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New Member
posted Feb 19, 2021 4:00:03 PM

My CA state return was rejected because I didn't put in health insurance info, but I am someone's dependent so TurboTax said I didn't have to, and leaves me no option to.

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7 Replies
Employee Tax Expert
Feb 24, 2021 2:36:36 PM

You will need to go through your state interview section again and make your corrections there.

  1. Select State in the black panel on the left hand side of your screen when logged into TurboTax.
  2. This will take you to a screen titled Let's get your state taxes done right.  Click continue on this screen.
  3. You will see the following screen titled Status of your state returns.  Select Edit to the right of California.

 

Continue through the California screens until you see Did you have health insurance coverage in 2020?

 

 

Your answers in this section will prepare the correct form for the California health coverage reporting requirement.

 

Please comment if you are still having issues so we can resolve your issue.

Returning Member
Feb 25, 2021 2:12:50 PM

I also have the same issue. It snot giving us those options you have on that picture because we are DEPENDENTS. It only gives us the option to continue.

Returning Member
Feb 27, 2021 8:54:23 AM

This fix is not working for dependents and that page reads " Since someone can claim you on their 2020 taxes, you don't have to complete Health Insurance."  Intuit states on the description of error that there is an issue with this product and there will be release to fix the issue on 2/26/2020.  Nothing has changed so far.

Employee Tax Expert
Feb 27, 2021 9:11:34 AM

I recommend going through the state interview section again if you are using the online version. There have been updates that have been implemented that have addressed this.

 

If you are using the desktop version, you may need to update your software.  

 

You can do this by select the Online menu at the top.  

Then select Check for Updates.

 

Please comment if you are still receiving the same error message.

Returning Member
Mar 1, 2021 9:46:12 AM

Still not able to mark box 91 which would show that I have health insurance.  When I get to this page I receive the message "Since someone can claim you on their 2020 taxes, you don't have to complete Health Insurance"

Intuit Alumni
Mar 1, 2021 11:29:30 AM

If you are still unable to e-file, you may need to print and mail your return to California.  For additional assistance, you can also reach out to TurboTax Customer Support: What is the TurboTax phone number?

@momhelper

Employee Tax Expert
Mar 1, 2021 1:55:57 PM

It would be helpful to have a TurboTax ".tax2020" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions: 

 

Go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 

  2. A window will pop up which says Tools Center.  

  3. On this screen, select Share my file with Agent. 

  4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. 

  5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution. 

 

@momhelper