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New Member
posted May 4, 2023 7:45:17 AM

My AGI for my 2021 on turbo tax says 0. But my IRS document says an amount and now I can't file this year's taxes because my AGI doesn't match. Why would turbo say 0?

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1 Replies
Level 15
May 4, 2023 7:47:49 AM

Maybe you are in the wrong account.  Many people have multiple accounts.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

 

 

 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.