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posted Feb 12, 2024 2:07:18 PM

Minnesota filing feel - cannot pay by credit card

Am trying to e-file Minnesota taxes and pay the filing fee of $20 by credit card.  The only screen I get is the confirmation of my personal address info with no option to advance to the payment screen.   This seems to be a persistent problem in recent years.  I am sure I have done this in past years.

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1 Replies
Level 15
Feb 12, 2024 2:21:21 PM

First, try clearing your browser's cache and deleting your cookies. See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

 

If that doesn’t remedy your situation, there may be a mismatch between the information you've entered and what's on file with your credit card company.

 

See the TurboTax Help article Error: "We are having trouble validating your credit card, please try again" for guidance.