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New Member
posted Jun 1, 2019 12:38:31 PM

Logging off and back in did not end the loop. Can you push it through on your end?

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4 Replies
New Member
Jun 1, 2019 12:38:32 PM

Please provide more detail about the issue you're experiencing so we can help.

New Member
Jun 1, 2019 12:38:33 PM

I cannot wrap up because the program loops back endlessly.

New Member
Jun 1, 2019 12:38:34 PM

On my Kindle, can I get to my program and wrap this up, hopefully?

Intuit Alumni
Jun 1, 2019 12:38:36 PM

Did you try clearing your cache? Most of your work should be saved, as long as you remember your login & password, you can try signing back in. To clear your cache: 

Tap the button at the bottom of the screen, then select “Settings“. Scroll down and select “Clear all cookie data“, “Clear cache” or “Clear history” as desired (you probably just need to clear cache, you can try history if that doesn't work). A dialog should appear where you can confirm your selection. Tap “OK” to proceed. Then try logging in again and hopefully it will work!