Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 9, 2023 3:07:51 PM

Letter 5071c and return

What happens if it’s been 9 weeks after successfully verifying identity and it still says return is being processed?

0 2 916
1 Best answer
Level 15
May 9, 2023 3:39:23 PM

Only the IRS controls when your refund will be issued.   TurboTax receives no information from the IRS about your refund.  Watch the IRS site, or call them to ask.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund: 

https://www.irs.gov/refunds

 

 

 

 

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

2 Replies
Level 15
May 9, 2023 3:39:23 PM

Only the IRS controls when your refund will be issued.   TurboTax receives no information from the IRS about your refund.  Watch the IRS site, or call them to ask.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund: 

https://www.irs.gov/refunds

 

 

 

 

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Level 15
May 9, 2023 5:16:43 PM

 

All you can do now is, wait. At least you know that the IRS has your filing. It does not matter who sent your 1040 to the IRS. The IRS is the sole destination for tax returns. No one has discovered a way to make the IRS speed up sending out refunds. No one ever will because the IRS is an overwhelmed, over worked, under funded and under staffed government bureaucracy. Eventually you will get the pay off of your no interest loan to the government.

Have you thought of paying jus