Keep getting a message that we hit a snag when trying to e-file the completed forms in the Free version ? Refreshed the browser and am connected to internet.

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The issue I had is that the customer was a mac user and was trying this on Safari. The customer switched over to firefox and the e-file went right through.

if you are on a mac and are using safari this will happen///dont continue to load and get frustrated when it keeps saying this//rather open google chrome or firefox and you should be able to file with no problem!

Here is an update for help:

 https://ttlc.intuit.com/community/taxes/discussion/keep-getting-a-message-that-we-hit-a-snag-when-trying-to-e-file-the-completed-forms-in-the-free/00/1205320 

What do I do. Have tried everything for two days. Restart and pop ups shut off

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it’s a snag it said I paid and won’t let me continue with my file

Try closing TurboTax, clear your Cache and Cookies and try to Efile again.

@Brandilooper1