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New Member
posted Jun 7, 2019 5:35:01 PM

Its only given me the option to pay the full amount. How can I finish my taxes on payment plan

Why can't I talk with a live person

0 2 275
2 Replies
Level 15
Jun 7, 2019 5:35:03 PM

This is an easy fix ... choose to mail in a check ... then you can mail a partial payment or no payment  if you wish  THEN   go to the IRS site to set up the payment plan for a reduced fee ... do not set one up thru TT ... <a rel="nofollow" target="_blank" href="https://www.irs.gov/payments/online-payment-agreement-application">https://www.irs.gov/payments/online-payment-agreement-application</a>

Level 15
Jun 7, 2019 5:35:05 PM

You cannot reach a "live person" via phone because it is now the weekend.  

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live