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New Member
posted Feb 5, 2024 6:14:43 PM

Its 2024. Hmmm, Hit a Slight Snag Error with NO Resolution so far.

Hmm, looks like we hit a slight snag in this section. Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again, refresh your browser, or check back in a few minutes.
 
This issue is ongoing for a week now. 

- I tried

different devices;

 a laptop, tablet, phone and desk computer.

- AND different browsers in each of those devices.  

- AND cleared all cache, cookies, history, etc in each of those devices and different browsers.

- AND I cleared and start over in each devices and browsers.

- AND I deleted some irrelevant forms.

 

These are not the issues because I processed many other tax returns for others in the same devices and browsers. I chatted with three different Tier 2 support, attempted many back doors, and all they can say is to subscribe/follow to this issue in this community discussion to see if there is a resolution. 

 

IS THERE A FIX?  Turbo Tax, process this for me on your end then if you

cannot

 find a solution.

 

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2 Replies
Expert Alumni
Feb 7, 2024 10:44:48 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 2
Feb 19, 2024 1:45:29 PM

I too am having the same issue.. desktop windows, premier, uninstalled and reinstalled… stil getting “Hmm…” error. This has been an ongoing issue since 2020 from what I see in this forum!!