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New Member
posted Jun 4, 2019 5:36:53 PM

Is your website down? I keep getting a "Hmm, looks like we hit a slight snag". I can't get to the payment screen.

0 8 1049
8 Replies
Level 15
Jun 4, 2019 5:36:55 PM

There was a technical problem at TurboTax earlier today, which has been resolved. You should be able to complete the purchase now.


New Member
Jun 4, 2019 5:36:57 PM

problem is still happening. I had to change my password to pay state filing fee. But I'm still hitting a "slight snag" this morning.

New Member
Jun 15, 2020 6:42:14 PM

I am a different person having the same problem on June 15, the day my estimated State taxes are due!  

Employee Tax Expert
Jun 18, 2020 4:06:13 PM

If you are still having issues, please use the link below to contact us for additional assistance.

 

How do I contact TurboTax for help

Level 2
Jul 1, 2020 11:55:54 AM

Hey What exactly is product support supposed to do exactly?

Employee Tax Expert
Jul 3, 2020 2:48:16 PM

Do you have a specific question we can assist you with?

 

If so, please comment with your question and we will do our best to help you.

New Member
Jan 12, 2022 11:49:35 AM

This site can’t be reached

The webpage at https://myturbotax.intuit.com/ might be temporarily down or it may have moved permanently to a new web address.

ERR_TUNNEL_CONNECTION_FAILED

Level 15
Jan 12, 2022 12:03:55 PM

That link works fine for me ... so clear your cookies and/or switch browsers.  Or try this link :  

https://turbotax.intuit.com/