Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?
04666
4 Replies
DaraLO
Intuit Alumni
Jan 31, 2020 10:30:40 AM
I would suggest clearing your browser's cache and cookies. Also, you can try using a different browser to see if the issue persists.
exlockheed
New Member
Feb 2, 2020 9:15:18 PM
At 8 AM the next morning, TurboTax Income page worked fine on first attempt! I did nothing...no clearing cache...no clearing cookies...no changing browser...only waited over night. Yet the problem went away...mysteriously!
bonitaweiheab12
New Member
Jan 30, 2021 1:13:45 PM
I think some links are broken. For 2-3 days I have not been able to add my third 1098/Mortgage info. Whenever I click 'add' it takes me to the Investment page where I uploaded my Fidelity info!
Cass0317
Intuit Alumni
Jan 30, 2021 3:28:13 PM
Please see the TurboTax FAQ below, this is a know issue. We are projected to have this issue fixed by 01/29/2021. Please signing up to get the latest updates.