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New Member
posted Jun 5, 2019 11:54:46 PM

Is turbo tax really a free tax preparation service? Or not.

I tried turbo tax last year. It worked great. Was able to add my student load interest in and got a nice refund. This year. I tried to add in my student loan interest and was told I needed to pay for plus. Really? To me every where you turn we are being forced to pay for free tax preparation. So it's not free then is it. Beware of sites claiming to be free. Some sites use file your taxes free as a ruse or lost liter to hook you in to buying their service. Do not fall for it. Free means with out cost to the consumer. Otherwise to me it is false adversing. 

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2 Replies
Level 15
Jun 5, 2019 11:54:47 PM


Major tax reform and major changes in the tax forms have also resulted in changes to the tax software.

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little “postcard-size” Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  

https://www.irs.gov/forms-pubs/about-form-1040 

If you qualify to use it, there is another free version of the software:

Try Free File: 

You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program


Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $39.99  State software $39.99 

 If you choose “refund processing” to have fees deducted from federal refund, add another $39.99  ($44.99 in CA)


REMOVE REFUND PROCESSING FEE

https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-and-change-my-payment-method


Or did you add a feature that you want to remove?

https://ttlc.intuit.com/questions/1899480-why-am-i-being-charged-for-turbotax-free-edition


New Member
Jun 5, 2019 11:54:49 PM

Deleted comment