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New Member
posted Mar 5, 2021 12:53:07 AM

Is there a way to transfer from the app to web browser on a phone?

I already have my taxes done on the app but I logged in on the web browser and none of my imfo is filled out

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3 Replies
Level 8
Mar 5, 2021 1:10:09 AM

TurboTax Online is all the same. If you did your taxes on the mobile app but can't find them on the web browser it means you are logging into two different accounts. Use the account recovery tool to help you find your User ID or password.

Intuit Alumni
Mar 9, 2021 2:53:38 PM

Some people have more than one TurboTax account but do not realize it. You will need to sign into the same TurboTax account online that you used for the app.

 

Here's how to view a list of your Intuit accounts:

  1. First, sign out of your account (otherwise, you'll be thrown into a loop in step 2).
  2. Go to our Let's get you signed in page.
  3. Enter your email address, phone number, or user ID.
  4. We'll send a code to either your email address or your phone. Enter the code we've sent you.
  5. We'll show you a list of your accounts. Select the one you want to sign in to.

 

Please click the following links to learn more:

What's the difference between TurboTax Online and the mobile app?

How many Intuit Accounts do I have with TurboTax?

Level 15
Mar 9, 2021 2:58:41 PM

Or if by App you mean the Desktop CD/Download program you installed on a full Windows or Mac computer then NO, you can't switch it to the Online web version.