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Level 3
posted Apr 14, 2023 6:28:23 AM

Is there a way to increase the time before you get automatically logged out of the TT community?

...Leave desk for 10 minutes then have to go through tedious login process, receive email/text verification, etc.

0 7 654
7 Replies
Level 15
Apr 14, 2023 9:34:59 AM

Which browser are you using and what are your settings in that browser?

 

Personally, I use MS Edge for this board and, basically, never get logged out (even if I close the browser and restart it). I have to actually select "Sign Out" from the dropdown in order to get logged out of the board. Check your browser settings. 

Level 3
Apr 14, 2023 11:52:16 AM

This doesn't appear to be a browser issue, but thanks for the tip.

Level 15
Apr 14, 2023 12:02:30 PM


@LXXVII wrote:

This doesn't appear to be a browser issue, but thanks for the tip.


Perhaps it is not; I am not at all certain.

 

I only know that, for whatever reason, I get logged out after a certain time period when I have logged in with Chrome, Firefox, or Opera and that does not happen with Edge. 

Level 15
Apr 14, 2023 12:06:50 PM

I'm never logged out to post.  But I do have to log in frequently to see my notifications and private messages ( the bell and envelope icons in top right).  

Level 15
Apr 14, 2023 12:21:44 PM


@VolvoGirl wrote:

I'm never logged out to post.  But I do have to log in frequently to see my notifications and private messages ( the bell and envelope icons in top right).  


It is strange because I do not have to sign in for anything other than to go to my TurboTax account (which I basically never use). 

 

For the purposes of posting and viewing the bell and envelope icons (and my profile and settings), I never have to sign in (i.e., I am always logged in for some reason).

Level 15
Apr 14, 2023 12:30:23 PM

I'm on iPad Safari and Chrome on my Windows 8.1.  Have to keep logging in on both if I want to see messages etc.  When I click on a post or go back or forward the number of notifications and messages flash by fast so I know there are some new ones.  But I have to log into the community again to see them.  

Level 15
Apr 14, 2023 1:20:44 PM


@VolvoGirl wrote:

I'm on iPad Safari and Chrome on my Windows 8.1.  Have to keep logging in on both if I want to see messages etc. 


I have to log in with Chrome as well on Windows 10 in order to get rid of that "fly-by" of the notifications and messages icons. I have no idea why I am never logged out with MS Edge but I suspect it must be some browser setting because it certainly is not a settings issue in my Community profile.