Turbo Tax won't let me upload my 1095-B & C's to prove that I don't need a 1095-A. I was on Medicaid most of the year, the rest was healthcare through employers. There will be no 1095-A. Can I even use Turbo Tax at this point? Should I just scrap Turbo Tax and go to H&R in person to solve this problem in a timely manner?
If you do not have a Form 1095-A or a Form 8962 in your return and a rejection now says that it is missing, the Marketplace may have told the IRS that you applied for coverage that you did not ultimately take, or that someone on your tax return did. Please call the Marketplace and be sure they do not have a Form 1095-A on record for anyone on your return, searching by names and social security numbers. Sometimes other people put the wrong number on their own application.
Healthcare.gov
1-800-318-2596 (TTY: 1-855-889-4325). Available 24 hours a day, 7 days a week (except holidays)
Since this is a rejection from the IRS based on their database shared from the Marketplace, it will reject an e-file from TurboTax or another provider.
You can file by mail and include documentation that can be routed to the review process for Premium Tax Credits.
Or, if you have confirmed that no one on your return had insurance through the Marketplace for tax year 2022, but the IRS mistakenly thinks they did, it is OK to create a Form 1095-A with minimal information to satisfy the IRS for e-file purposes. If you use this method, and it contradicts what the Marketplace has on record, then you may receive a CP2000 Notice from the IRS but this may also happen with a paper filing.
To create a workaround for the e-file:
Steps to take for IRS reject code F8962-070 is what TurboTax recommends. But, yes, you could choose to file on paper. That is always an option. However, you would still get a letter from the IRS and possibly your state requiring you to fix something.