We've added the download link for the 2023 Clean Slates Tool to this article: State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file
See if this helps:
To resolve, close TurboTax and then:
If this fix fails:
If the preceding steps don't resolve this issue, restart your computer in Selective Startup and run the tool again.
Thanks for the reply. However, the problem is that this version of ttcleanstates cleans the 2022 state forms not the 2023. I'm looking for a newer version.
I am having the same problem and also looking for the 2023 version.
I am having the same problem for MD State - I'm stuck in the loop.
@ Intuit - there MUST BE A SOLUTION for this!!!!!
This solution is for 2022 State Clean. We need it for 2023 and fast. Deadline are coming up fast and we paid TT a lot of money over the years and this year to have error free software. Needs Fix NOW!
JulieS,
It looks like your link used to take you to the download I need: 2023 Clean States Tool. However, it appears TurboTax has subsequently updated this page for the 2024 software. But I still need 2023. Can anyone direct me to where I can download the 2023 version?
We've added the download link for the 2023 Clean Slates Tool to this article: State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file
Thanks. However, when I clicked on the 2023 link, it took me to Google Drive where I got a message that I am not authorized to access it. The page had a pop-up box to submit a request for access which I submitted but I have never had a reply.
Can you try opening the link in an incognito browser? When I click on it I don't get what you describe.