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Level 2
posted Feb 11, 2024 2:10:14 PM

Is it just me or are all imports (e.g., of banks, brokerage) into TurboTax 2023 Mac desktop failing

I've tried like two brokerages, one bank, and two W2s and none of them successfully imported data. The bank even successfully did the authorization flow in the browser and shared the data and then... nope, error when importing. Turbotax, I KNOW it's not an internet problem now...

0 2 159
2 Replies
Expert Alumni
Feb 14, 2024 9:59:29 AM

Were you able to solve your issue? 

   

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service  

Level 2
Feb 20, 2024 11:55:50 AM

I eventually fixed it by repeatedly attempting the import over and over again until it worked (on the session it worked, it was try 3 that succeeded.)