We'd love to help you complete your tax return, but need more information. Can you please clarify your question? Where are you trying to create a password?
I'm using the TurboTax 2023 software, Deluxe, for Mac. I want to add a password to save my return on my computer. When I'm in the file, I select "File" then "Encrypt." I add the password. Each time I go to "Add Password," I get a message noting the password needs to be 6-16 characters in length, which it is. It will not accept the password. I hope this clarifies the problem. Any assistance would be appreciated.
On the pop-up screen where you enter your Password, try also changing your Question below it. This has resolved the issue for some users.