I am using TurboTax Home & Business 2024 desktop version on a Mac. When I am on one of the summary pages, it should be showing the values from my 2023 return. For a couple fields, the 2023 value is showing. For others, it just shows $0. It was added to my laptop from a download, not a CD. Previous years (purchased the same way) shows the previous year values in all fields. I have restarted my return multiple times and all have the same issue. Has anyone experienced this? If you have, is there a fix?
Missing items are:
All 2023 Business Income and Expenses
All 2023 Interest and Dividends
All 2023 Investment Income
All 2023 Less Common Income
I've tried uninstalling and re-downloading the program (purchased through Amazon), and restarted the return multiple times....all only display the same info. Seems like investment information doesn't display properly
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service