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Returning Member
posted Apr 3, 2020 3:21:56 AM

IND-181-01 Unable to set up account with irs.gov. To get it. Never got notice. How can I get this 6 digit #?

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3 Replies
Expert Alumni
Apr 3, 2020 6:54:39 AM

You can use the IRS online tool Get an IP PIN or visit Retrieve Your IP PIN for more information.

 

Please see this TurboTax article for assistance:  E-file reject IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing

Returning Member
Apr 3, 2020 8:01:02 AM

That is the issue. I am unable to create an account on irs.gov so I can even generate or retrieve my identity protection pin. I continue getting error message info doesn’t match our records. Lock out 24 hrs try again. It’s been almost a week of attempts

Expert Alumni
Apr 3, 2020 10:09:36 AM

Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you. Under normal conditions this number is valid  however, it may be temporarily out of service.