What error messages are you receiving? in the interim, please review the FAQ's below:
I am also having issues importing from both Schwab and Chase. Both say "download not available try later". Issue seems to be on TurboTax side as both accounts are authorized for download. I've done this many years without issue until this year.
We are still currently working to resolve this matter. You can sign up for updates concerning importing from Chase in the Help Article here.
Regarding importing from Charles Schwab, please see the Help Article here for further assistance with your 1099.
If this still isn't working for you, please try to utilize the workaround posted on this thread here.