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New Member
posted Mar 22, 2022 7:29:54 PM

If you purchased turbo tax through Costco do you enter your license activation code at the end?

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2 Replies
Level 15
Mar 22, 2022 8:32:03 PM

No.... You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

 

Level 15
Mar 22, 2022 9:09:59 PM

Did you buy online at Costco or the CD in the store?   I've done both.

 

For 2020 I helped my friend buy the Mac program download from Costco online.  It went very well. You first get a confirmation email that says…..

"You will receive the redemption code, normally within the hour, via e-mail. To ensure delivery of your redemption code emails to you inbox, please add CostcoEDelivery@esd.synnex.com to your Email Address book or Safe list."

 

The 2nd email with the activation key came in 20 minutes. Make sure to write down or print out the 16 digit Key on the email. It is right above the Download Link. Then click on "Click Here" in the email to download the program and follow the install instructions.