Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 23, 2020 11:50:47 AM

If you are trying to amend a previous year and don't remember your old password is there any way of recovering it?

0 2 308
2 Replies
Expert Alumni
Jan 23, 2020 12:15:31 PM

If you click "Forgot User Name or Password?" you will get an option to use your phone number, email or user ID to retrieve your account. You should see that option in blue underneath the log in button. 

 

If you can't get your access to your account that way, you can click, "Try something else", which appears in blue on the Get Sign In Help page. 

Level 15
Jan 23, 2020 12:17:54 PM