We cannot see what software you are using.
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
Or....is this the issue? Lots of users who get the CD/download are confused about this:
E-filing fee for state return in desktop software
Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. Before March 1 that fee is $20; after March 1 it increases to $25. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.
You are being asked to pay for another edition because you have incorrectly accessed the TurboTax online editions. You purchased the TurboTax software to be installed on a personal computer, NOT the online editions. Abandon the online account.
Install the software you purchased, CD or Download, on your personal computer. During installation you will be asked to enter the license code for the software.
See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=lf47rcnx