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New Member
posted Mar 20, 2020 12:57:30 AM

If I migrate from turbotax self-employed to turbotax IRS free- file, will my data carry over?

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1 Best answer
Expert Alumni
Mar 20, 2020 12:37:42 PM

Try logging into your return from the link below. If you are eligible for Free File, your return will be converted.

 

Click here.

3 Replies
Expert Alumni
Mar 20, 2020 7:19:44 AM

No. To downgrade, you must clear and start over. 

 

To do this in TurboTax:

  • from the left menu, select Tax Tools
  • Clear & Start Over

New Member
Mar 20, 2020 12:14:00 PM

That is ridiculous since it's the same software. I've been a loyal Turbotax customer for years and this seems like terrible customer service to me. Let me know if there is a way to transfer the data. Otherwise I will not be using Turbotax again and will notify all of my friends, family, and company to get off this software too. 

Expert Alumni
Mar 20, 2020 12:37:42 PM

Try logging into your return from the link below. If you are eligible for Free File, your return will be converted.

 

Click here.