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New Member
posted Jun 1, 2019 6:15:23 AM

I would like to use Freedom Edition. I'm asked to log in with my Intuit credentials and then led to the TurboTax FREE interface where I have previously started a return.

I would like to use Freedom Edition. I'm asked to log in with my Intuit credentials and then led to the TurboTax FREE interface where I have already previously started a return. How can I effectively use Freedom Edition? 

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2 Replies
Level 15
Jun 1, 2019 6:15:24 AM

You must start a new account with a new unique user ID on the Freedom Edition website.

See this TurboTax support FAQ on how to switch to the Freedom edition - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-freedom-edition

Intuit Alumni
Jun 1, 2019 6:15:26 AM

In order to receive a military discount, you would need to file using our military site,

https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp

When you enter your military w-2 and rank the discount will apply. 

You can reach our expert customer service by following the instructions below:

https://ttlc.intuit.com/replies/3301359