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New Member
posted Jan 22, 2020 9:19:37 PM

I was transfered to make an appointment to have you call me back and you hung up on me. Please let me know when you would like to schedule the call tomorrow 9am-11am

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8 Replies
Level 15
Jan 22, 2020 9:24:39 PM

This is the public user forum.  We have no involvement at all with scheduling calls with live help or customer support.

 

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

New Member
Feb 11, 2021 5:02:00 PM

My name is [name removed].  I spoke with an expert on Tuesday. We had complete my taxes except for studen loan interest.  Please have an expert call me at [number removed].

Level 15
Feb 11, 2021 7:19:57 PM

@skwalkie 

 

No one from the user forum can schedule a call for you,

 

 

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

New Member
May 17, 2021 1:46:43 PM

I was transferred to make a schedule for call back it was dropped 

New Member
May 17, 2021 1:48:31 PM

How do I file an extension since no one is available 

New Member
May 17, 2021 1:51:39 PM

I need help today to file an extension I can’t get the correct information to file my taxes I finished it last night and can’t use e file ? 

Level 15
May 17, 2021 1:53:01 PM

Click on Federal on the left side of the online program screen

Click on Other Tax Situations at the top of the program screen

Under Other Tax Forms

On File an Extension, click on the start button

Expert Alumni
May 17, 2021 1:56:51 PM

You can file an extension through TurboTax, see here.   

 

You can also get an extension by paying all or part of your estimated income tax due and indicate that the payment is for an extension using Direct Pay, the Electronic Federal Tax Payment System (EFTPS), or a credit or debit card. This way you won’t have to file a separate extension form and you will receive a confirmation number for your records.