To day I have my 2024 TurboTax installed and was asked for my Intuit ID and password. I tried it but it says account was not found (?). So I thought may be Intuit has changed something so I chose to create another ID (the same e-mail ID I have used previously) and created a new password. Fine, my 2024 TurboTax was activated with this 'new' ID and the license code from COSTCO. First time installation.
Now this is the problem, I have been using TurboTax for 2016 through 2023 and they were activated before and used. When I tried to open randomly any of them, I was prompted for reactivation. When I input the license code, it says it has been used more than the allowed limit. The only thing that has been change is the mother board and the CPU and I don't know how to access my previous returns. Would these programs were activated under my old id (but the same id)?
Can TurboTax support help?
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service