Please follow the instructions in this TurboTax Help topic on How do I change from mail to e-file in TurboTax Online?
or
Please follow the instructions in this TurboTax Help topic on How do I change from mail to e-file in the TurboTax CD/Download software?
There might be a form that the IRS is not excepting over E file? Double check your return to make sure you have everything filled out.