We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You appear to be posting from online Deluxe software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
Did you accidentally use the Online version instead of your Desktop program? Online has the menu items down the left side in a black bar. The Desktop programs have the tabs going across the top.
Did you install the program and enter the 16 digit License Code to Activate it? Looks like you ended up in the Online version by mistake.
Sorry you can't apply the Desktop CD/Download program purchase to the Online version. (The App is just a portal to the Online version.) They are separate prices and work different. You have to pay for online and try to get a refund for the Desktop program. Or switch to your program.
To Continue in your Desktop program......
You need to install the program on your computer and move your online return to the Desktop program. You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
To continue in the desktop version see this…….