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Returning Member
posted Apr 8, 2024 6:56:17 AM

I want to get e-file status notification by email.

I am at the last step of e-filing. In the section "We'll send status updates on your e-file status to:", it shows two options, Mobile and Email, but I only see one box in front of Mobile for me to select. Is there a way that I can get the status notification by Email? Or where should I modify my settings? 

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1 Replies
Expert Alumni
Apr 9, 2024 6:58:58 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

You can check that your return was received by the taxing authority  using these instructions: Check the Electronic Postmark of your Return. Pay close attention to the separate lines for Federal and State. They are separate statuses.