Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 16, 2024 4:58:21 PM

I wanna change and file electronically. The instruction say that: Just go back to TurboTax, selec the File tab, then select the E-file category. But I can´t go there

The "documents" tab is not working

0 2 135
2 Replies
Level 15
Feb 16, 2024 5:03:47 PM

If your account says Printed or Ready to Mail that means you have to actually print out your tax return and mail it to the IRS yourself. If you have not mailed it yet you can try to switch to efile.


In TurboTax Online, sign in to your account.
Select Tax Home in the left menu.
Scroll down to Your tax returns & documents.
Select 2023, and then select Add a State (you're not actually adding a state, this just gets you back into your return).
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

New Member
Feb 16, 2024 5:13:06 PM

Thanks a lot, I was afraid to lose my return. I couldn't do it without your help! Thanks again!