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Level 2
posted Apr 4, 2022 10:07:01 AM

I've input information three times. Why is this necessary? also I have two case numbers one on the computer and one on CD.? Why is this happening?

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1 Replies
Level 15
Apr 4, 2022 10:09:30 AM

What is the problem?   It sounds like you are using the CD/download.   When you stop working on your return are you saving the file?   It does not autosave.  You have to save it before you close out of the program--and give it a name so you can find it again and open it up to continue working.