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Level 1
posted Feb 10, 2023 3:21:18 PM

I've completed, reviewed, all my information. When I get to the final step to electronically file, TurboTax takes me through the last steps again and again. Any Ideas?

All information is accurate.  I've paid their fees with my c.card.  Here is a screen I've completed at least three times "OK, let's get some details about your driver's license."

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1 Replies
Level 15
Feb 10, 2023 3:24:20 PM

Contact TurboTax support for assistance -

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax