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Level 2
posted Jan 24, 2023 5:48:44 PM

I've completed my return and it was even accepted by the IRS. However I keep getting emails everyday by turbotax to log in and finish my taxes,says I'm 93% done, why?

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1 Replies
Expert Alumni
Jan 24, 2023 6:12:47 PM

Yes, you may have more than one account with TurboTax under the same email. See the instruction below on how to see your user id's.

 

Here's how to view a list of your Intuit accounts:

  1. First, sign out of your account (otherwise, you'll be thrown into a loop in step 2)
  2. Go to our Let's get you signed in page
  3. Enter your email address, phone number, or user ID
  4. We'll send a code to either your email address or your phone. Enter the code we've sent you
  5. We'll show you a list of your accounts. Select the one you want to sign in to

If you have multiple TurboTax accounts, pick one and stick with it when you do future tax returns. That way we can automatically transfer your tax info over year after year. It also makes accessing your prior-year returns much easier.

Related Information:

@sharp461