I've cleared and started over my tax return almost three times now and it keeps saying I have a lifetime credit.. but I don't. What can I edit on my return to change it?

On my taxes 'Deductions & Credits' tab , it says I don't qualify for the Lifetime Learning Credit.. which I know. But for some reason it keeps coming up that I'm eligible when I get to the filing page and telling me to upgrade. This seems fishy.

344

Intuit Alumni

Apr 18, 2023 4:04:43 PM

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

If you continue to have issues please reach out to a TurboTax representative for assistance.

What is the TurboTax phone number?

Why sign in to the Community?

I've cleared and started over my tax return almost three times now and it keeps saying I have a lifetime credit.. but I don't. What can I edit on my return to change it?