Please try clearing your cookies in your browser and then log back into your TurboTax software. Many times, this will help clear the issue and allow you to log back in.
Instructions to clear cookies to restart TurboTax
If this does not help, you can contact us for assistance using the link below.
How do I contact TurboTax for help
You also can mail your tax returns in if you continue to have issues with the e-file option. Please see the link below for instructions on how to do this.
Switch from E-file to mail